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Social And Mobile Strengthen Consumer Connections With Brands

According to the 2016 State of Customer Journey Marketing by Autopilot, social media and mobile devices have strengthened consumers’ ability to connect 1:1 with brands at any time, from anywhere. 88% of high performing marketers get results by investing in customer experience initiatives including analytics, content, social and nurture-based strategies for growth. http://bit.ly/2gQt8KY

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